I just found out that Silhouette is no longer allowing users of the Legacy version to access the online store through the software
(Thanks, Kelly Curry!). If you attempt to go to the store via Silhouette Studio v2.9.67, this error message shows up:
You will also no longer be able to download your pending orders through the software.
I sent Silhouette America an email asking them about it this morning but I have yet to receive a reply at the time of this post. My friend,
Kay Hall, did get this message from them:
Hello,
Thank you for your inquiry. Two years ago, our Design Store website was changed from www.silhouetteonlinestore.com to www.silhouettedesignstore.com. Recently, the old website link, www.silhouetteonlinestore.com, was retired and no longer redirects you to our current store website.
Older versions of the software (v2.9 and older) use the online store link to access the store, which will no longer connect. You may see an Error 118 message where the store page should be.
As the version 2 of the software has not been our current release for almost 2 years, we can no longer support connections between version 2 of Silhouette Studio software and the Design Store. The only resolution to this is to update your software which can be done here, http://www.silhouetteamerica.com/software#update
We apologize for this inconvenience. If you have any additional questions, please let us know.
Thank you,
Silhouette Support
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Ever since Silhouette released version 3, we suspected that they would phase out version 2 eventually. I even posted
last June that "
my days of using the Legacy version are numbered anyway" when they took away access to the online store for all non-v3 users with the exception of v2.9.67 (a.k.a. the Legacy version). I was glad when
the last update to v2, i.e. the Legacy version, was released as this meant that folks like me who do not want to use v3 can continue to access the online store from within the program. At that time, we were given a deadline to install the update before access to the store was halted. Imagine my surprise that
no notice was given to us this time around. In fact, at the time of this post, the Silhouette website does not even mention that access to the online store has been taken away.
I mostly use SVG files with my Silhouette software. Even though I still have a lot of credits on my account, I find that I hardly use the designs from the Silhouette Design Store. But still, it was nice to be able to access the store and download their weekly freebies. Now I can't even do that unless I upgrade to v3. I'm not sure if that is worth my time since I am still finding that v3s are buggy and not fun to use.
If you use the Legacy version and the designs from the Silhouette Design Store, you may want to drop them an email and request that they bring back access to the store. You can find their contact info
HERE.