I had several questions while I was setting up my New Cameo so I decided to contact Silhouette Support. After a misadventure (read about it HERE), I finally got a callback from a Support Manager (aka The Supervisor) who patiently answered my questions.
1. Using the Legacy version with the New Cameo.
I was previously told by a Silhouette Support rep that the Legacy version can be used with the New Cameo. However, I was later informed by a different rep that that is not true. The 2nd rep said that the Legacy version cannot work with the New Cameo. I was hoping to use the Legacy version with my new cutter and so I asked for clarification.
The Supervisor checked with their programmers and verified that the Legacy version cannot be used with the New Cameo. "For the software to be able to recognize the new version of the Cameo, the most recent software will need to be downloaded."
Even though I managed to cut to my New Cameo using SSDE v2.8.45d, considering all the conflicting information that I am getting from Silhouette Support, I would advise anyone who has the new machine to use Silhouette Studio v3.2 or higher. If you decide to use the Legacy version with your New Cameo, please note that you are doing so at your own risk and you may not be able to get the most out of your cutter.
2. 50 free NEW designs
Silhouette advertises that the New Cameo comes with 100 free shapes but they did not mention that 50 of those shapes overlap with the ones that came with the Original Cameo or the Portrait. If you are an existing user of either one of those machines, only 50 new shapes will be downloaded into your library when you plug in your New Cameo.
Also, in order to download these 50 shapes, you must use Silhouette Studio v3.2 or higher. The Legacy version will not download the free shapes into the library as it is unable to recognize the New Cameo machine.
3. Getting the 50 free new shapes to use with the Legacy version
If you are using the Legacy version, you can get your free 50 New shapes by upgrading to v3.2 (or higher) temporarily, claim your free shapes, then un-install and revert back to the Legacy version. You can save the new designs to your library.
In other words, do this:
- Install and upgrade your Silhouette Studio to version 3.2 (or higher),
- Connect your pc to the New Cameo.
- Start the program and it will detect the cutter and download the free shapes automatically to your library.
- Once the download is complete, uninstall the software, and reinstate the Legacy version.
If you are not sure how you can un-install the software, click HERE for a tutorial.
4. Using the USB slot on the New Cameo
You must run the firmware update before you can use the USB slot on the New Cameo. You can download the update HERE. At the time of this post, I have not updated the firmware on my machine and I also have not tried using the USB feature. I did find some instructions on the user's manual that came with the cutter. If you want to know how to use the USB feature on your New Cameo, just refer to pages 19 and 20.